By refocusing organisational policy and care delivery around the patient, health care systems strive to improve quality. This effort is supported by evidence for improved clinical outcomes, positive patient experiences, and a business rationale that encourages the shift toward "patient-centered care."
A useful method to define patient-centered care is to center it on the needs and preferences of the patient. Patients are increasingly being viewed as healthcare consumers with the same rights as other consumers.
Evidence has shown that patient-centered care has many advantages in terms of improving outcomes. For instance, blood pressure reduction was greater in patients who had been permitted to express their health concerns during doctor visits without interruptions, and improvement in patients suffering from headaches was most likely in those who were able to discuss their condition in detail.
The Mayo Clinic's model of care prioritises the patient by placing them at the centre of care. Dr Mohamad Bydon Professor of Neurosurgery, Executive Director of Education, and Executive Director of Europe Middle East & Africa - MCI tells us how they promote patient satisfaction and more.
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