A smart hospital seeks to develop a digital infrastructure that optimizes clinical and operational processes to enable cost-effective delivery of patient-centric care, improved care quality and better patient outcomes.
A foundational component of a Smart Hospital is the ability to be agile, responding and reacting nimbly to operational and clinical issues in real-time, aggregating data and intelligence from various platforms to enable timely and appropriate action. Dr Kanter draws the analogy that a hospital’s clinical communication and collaboration technology is like the brain’s peripheral nervous system –a hospital without a modern communication platform will never be able to react or resolve issues quickly enough.
Learning objectives
- How some hospitals have accelerated their digital transformation during the pandemic
- How an integrated communications platform can help improve patient outcomes through quicker clinician response times and lowering infection risks
- How a modern communications platform can deliver actionable information to the right people at the right time
- How communications technology can help improve the working environment by relieving the cognitive burden on care teams and enhancing staff safety
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